Halfords is looking for a Customer Services Advisor to join our team in Rochdale, Greater Manchester on a part-time basis (20 hours per week). This role is ideal for individuals with a passion for delivering excellent customer service and a proactive approach to supporting customers in a busy retail environment.
As a Customer Services Advisor, you will use your communication and problem-solving skills to understand customer needs, provide tailored advice, and ensure every interaction is positive and professional. Previous experience in a retail sales or customer-facing environment is beneficial, but a genuine enthusiasm for helping people is what will make you stand out.
Joining Halfords means being part of a trusted, well-known brand where your customer care skills are valued and where opportunities exist to grow your career in retail and customer service.
Position: Customer Services Advisor
Salary: £10.20 per hour – £12.41 per hour
Job Type: Part Time
Location: Rochdale, Greater Manchester
Age 21+ £12.41 per hour
Under 21 £10.20 per hour
Love all things motoring and cycling? Great with customers?
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need – you’ll be delivering market-leading standards of service, after all
You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:
Ideally, you’ll also have the following:
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Open until filled
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